Shopify Virtual Assistant Services
Your store, fully operated.
Hire a trained, managed Shopify virtual assistant who handles orders, returns, listings, and customer communications — freeing you to focus on growth. Live in 72 hours, no contracts.
Unlike hiring on Upwork or Fiverr, every Flownexs Shopify VA is fully managed — we handle training, QA, reporting, and replacement if anything goes wrong. You get a skilled team member without the management overhead.
Tasks your Shopify VA handles.
A Flownexs Shopify store assistant covers the operational backbone of your store — everything that takes your time without requiring your genius.
Order & Fulfillment
- Order processing and tagging
- Fulfillment coordination
- WISMO responses
- Shipping carrier disputes
- Address corrections
Returns & Exchanges
- Return request processing
- Exchange coordination
- Refund execution in Shopify
- Loop Returns management
- Dispute and chargeback support
Customer Communications
- Email and chat support
- Gorgias / Zendesk management
- Discount code creation
- Review response
- Cancel / save flows
Listings & Catalog
- Product uploads and edits
- Inventory level updates
- SEO title and description edits
- Metafield and tag management
- Image upload and alt text
Simple, flat-rate pricing.
One monthly rate. No hidden hourly overages. No replacing VAs who quit. We handle all of that.
20 hrs/week Shopify VA. Perfect for stores processing 50-150 orders/month.
- Order & fulfillment support
- Returns handling
- Customer email support
- Weekly task report
40 hrs/week dedicated Shopify VA. For stores doing 150-500 orders/month.
- All Part-Time tasks
- Live chat coverage
- Listing updates
- Klaviyo / CRM updates
- Priority replacement
VA + dedicated customer support agent. Full operational coverage for high-volume stores.
- All Full-Time VA tasks
- Dedicated support agent
- 24/7 email coverage option
- Shopify Plus capabilities
- Dedicated account manager
Common questions.
Hire your Shopify VA today.
Book a free 20-minute scoping call. We match the right VA to your store and have them trained and live within 72 hours.
Start in 72 Hours